Shipping Policies & Time In Transit/Stock- return policy

"Dear Customer,

Please note that inventory levels on this website may not always be 100% accurate due to sales occurring simultaneously at our physical store or on other platforms (eBay, Reverb, Marketplace).

We strive to update inventory in real-time to reflect accurate availability, but occasional instances of sold-out items may occur.

In the event of a sold-out item, we will promptly notify you and issue a full refund.

For new items currently out of stock, we can typically acquire them quickly as most manufacturers offer direct drop-shipping services. In rare cases where manufacturers only ship to retailers, we will promptly ship the item to you after receiving it.

If you require an item urgently (e.g., for an upcoming show or as a gift), please contact us via email at 247drums@gmail.com or text at 617-312-7090 for the most up-to-date stock information and an estimated delivery timeline.

Please note that most products can be shipped internationally, although some manufacturers may have restrictions. Used items can be shipped worldwide.

We ship from Boston, MA with a maximum transit time of 5 business days within the US and 14 business days worldwide (via USPS Airmail).

For more information on shipping, returns, and warranties, please refer to our FAQ section.

Returns must be made within 30 days of delivery with the original packaging and in unused condition. Full store credit will be issued for eligible returns (no cash refunds). Manufacturer warranties will apply to defective items.

Sincerely,

247Drums

** "Lessons and Master Classes are non-refundable. To ensure it's the right fit, we offer a free consultation (introductory lesson) for private lessons.

Due to the limited availability of lesson slots within our weekly and monthly schedules, we may need to decline other students who wish to study at 247drums if a slot is reserved and subsequently canceled. Therefore, refunds for canceled lessons are not possible." **