FAQ

Q: Why Some Locations are Open By Appointment Only?

A: We Understand How Busy Everyone's schedule is with Today's lifestyle and Work Schedule. We Do offer Online Easy Purchases But We Truly Value Offering One on One Dedicated Time for Those Customers Who Can Come in Person to Experience the 247Drums Way. No Waiting for Sales Person to finally Help You.Your Time is Our time to be there and give you our undivided attention.

Q: IS Every Item Listed on the Website In Stock?

A: As Much as We Try to Keep Up to Date Stock Quantities, It is truly impossible to do so, however you can rest assured that we would notify you at once in the event an item may not be available immediately and offer a full refund, unless the timeline we provide for the item to be in stock again (or shipped directly from the manufacturer, whenever possible) suits your expectation. We Understand you may need an item immediately for a gift or a time sensitive concert or recording session. We Won't Let you wondering without a specific time frame for the item to ship, rest assured. Feel free to read also our SHIPPING POLICY page

Q: Are Drum Lessons Available at Both Locations?

A: Yes in Winchester Ma, In Boston at the 247Drums VIP lounge and also online (Skype or Facetime for those not available to come to our physical locations.

Q: Can I return an item I am not satisfied with?

A: yes, within 30 days from the date of the delivery and with its original packing and gently used with no defects. A Full store credit will be issues, no cash or credit card refunds